~Calls for improved functionality and convenience

LearningBOX Corporation conducted a "Corporate e-learning System Satisfaction Survey" of training managers at companies that have implemented e-learning systems.

Previously, learningBOX Corporation conducted a survey of training managers at companies that have implemented e-learning systems.Satisfaction Survey of Corporate e-learning Systems."(https://learningbox.co.jp/news/usage_situation/) to publicize the use of e-learning systems, including the types of systems in use and the length of time the systems have been in use.

This time, we are currently usingSatisfaction and utilization of e-learning systems."We are pleased to announce the results regarding

Satisfaction and Utilization Survey】 Nearly 90% of respondents are satisfied with the e-learning system.

When asked about the level of satisfaction with the e-learning system, about 90% of the respondents were satisfied with the system, indicating that they find the system convenient. Which e-learning system in particular is highly satisfactory?

When asked the question, "How satisfied are you with your e-learning system * functionality, price, ease of use, and support?", the top 5 ranking systems with the highest percentage of "very satisfied" respondents were as follows.

■Top 5 e-learning system satisfaction rankings
No. 1.learningBOX] learningBOX Corporation (40.3%)
Second place: ...[Learn~to] S.A.T.T. Corporation (25.9%)
Third place.Google Classroom] Google (20.4%)
Fourth place: ...Gakubinako] Technoculture Corporation (19.3%)
Fifth place.Multiverse] Net Learning Corporation (18.0%)

We then asked about the level of utilization of the system.

■Some companies use it frequently while others use it only once a year.
About 30,000 people use it a couple of times a month (30s / male / Tokyo)
・1,000 people, used once a day (30s / Female / Tokyo)
Once a month, on a scale of 1,000 people (40s / male / Chiba Prefecture)
It is used three times a day by a scale of 100 people (40s / Male / Ehime Prefecture)
We have a monthly meeting for 200 people (50s / male / Tokyo)
Three times a month on a scale of 10,000 (50s / male / Tokyo)

Some companies use it daily, while others use it at a lower frequency, such as once a year or once every six months.
The number of participants also varied widely, ranging from a few to tens of thousands of people.

Are there any negative aspects of the e-learning system you are using?

Many companies are satisfied with their e-learning systems, but what needs to be done to make them more satisfactory? We therefore asked them what improvements could be made to the systems they currently use.

When asked, "What improvements, if any, would you like to see in your current e-leaning system (multiple responses allowed)?"'Functionality and convenience of the system (41.9%)'The largest number of respondents answered that theyLower prices (33.4%)" and "Quality of teaching materials (31.2%)"It continued.

Even though the system was introduced at a cost to reduce the workload and provide high-quality training, it will be worthless if it is not convenient and cost-effective. It may be natural to demand high functionality and convenience when using a system.

We also asked them about their dissatisfaction.

■Desire for more comprehensive and less costly teaching materials
I would like to see more languages (30's / Female / Chiba)
I would like subtitles to be attached to all teaching materials for the hearing impaired (30's / female / Osaka)
I think the cost performance is not bad, but the monthly cost has increased (30's / Female / Tokyo)
I cannot freely choose the title and content of teaching materials (40s / male / Niigata Prefecture).
Cost is high (40s / male / Okayama)
I think there are still too few genres to learn (50s / Male / Miyagi)

These responses were received. There were many complaints about cost. Many companies wish that the cost were lower, because it would be expensive to continue using the system.

There are also those who would like to see the range of courses expanded and their own originality added, and while many are satisfied with the current situation, there still seems to be room for improvement.

Summary: Overall satisfaction with e-learning systems is high, but there are some dissatisfactions.

The overall satisfaction with the e-learning systems in this survey revealed a particularly high level of satisfaction with the systems.

Approximately 90% of the companies were satisfied with their e-learning systems, indicating the superiority of system-based training. Although the frequency of use and the size of the group vary considerably from company to company, companies that conduct training at a high frequency and on a large scale in particular may find that the burden of conducting training without using a system will be significant, and many companies may be helped by the system.